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The Association for Imaging and Information Management (AIIM) is a valuable source of information on a variety of issues, challenges and opportunities related to the management of information. With a focus that is usually firmly rooted in digital content management, it is great to see that the article, "What is ERM?", draws on the important international standard, ISO 15489.

Are you a networker who is a Twitter fan? Do you find it snappy and informative, cute or irritating?

It's not a yes or no equation as suggested in this YouTube selection. It's how you manage the challenge with a social networking strategy. Don't be twitterpated!

The zeal with which social networking applications (from Twitter to Facebook and beyond) are taken up by business can have surprising consequences. Even some law firms have jumped on the bandwagon, using Twitter to share knowledge with clients and prospects. But, advantages in one context may translate into risk for another. The greatest risk in social networking applications may come from not knowing if or by whom they are being used--or why.

In some jurisdictions, cultural norms maintain the separation of public (workplace) and private worlds. However, the degree of separation may be a factor of generational preference and technology. New Zealand's approach can add value across regions--but is it enough?

When glitz and cool get in the way of using knowledge, it's time to step back and take a look at the "fit" of technology in your environment. Before spending even more to fix systems that don't meet needs, go deep! Know what you know, what you don't and apply that to the technologies already in place.

Map functionality and competencies to the desired outcomes to reduce expenditures and gain return on existing investments. Spend a little, save a lot, when choosing to look through a knowledge-focused lens.

It is our pleasure to make available selected content for participants of IRM Strategies' events and presentations sponsored by partnering organizers. This content is open only to registered members of irmstrategies.com on the knowledge sharing and related pages.

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It is tempting to look for technology to solve organizational problems. But time after time, the problem seems to be one of connections. Do people know what to do? or why? These questions drive how well technology can be deployed and put to productive use.

Where information is concerned, without the "why", people do what makes sense to them individually...even in the most command and control environments.

The following example Is a business case in point.