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Healthcare Consultancy Services

IRM Strategies delivers Healthcare Governance, Clincal Systems, Patient Safety and Risk Management Consultancy Services through Canadian health management expert Robert Tornack, Director and Consulting Partner.


We bring together your most critical resources: people and the information they create, use, share and manage to deliver consistent, defensible, quality care and health outcomes.

Clinical Information Systems

  • Document clinical business work flows; identify clinical business and work information requirements; identify required clinical information system functionality and translate that functionality into system design specifications.
  • Provide connectivity between the end users and development process (vendor, software designer, programmers, project management).
  • Work with healthcare managers to determine value proposition of information technology in terms of economic impacts on end users, department and the organization in areas of combined efficiency, effectiveness, and business processes benefits.
  • Work with healthcare organization on change management strategy (changes in work flows, work processes, competencies, organizational development) to support the introduction of electronic health record and a movement towards a “less paper” work environment.
Healthcare Informatics
  • Design and deliver education and training to increase capability of senior executives, managers and supervisors to analyze, evaluate, use and leverage operational data as part of evidence-based, knowledge-driven decision making toward quality outcomes and sustained prosperity.
Nursing Informatics
  • Design and deliver education and training to assist front line clinicians to understand, analyze, use and leverage clinical data into clinical practice to deliver evidence-based, knowledge-driven patient care.
Patient Safety and Risk Management
  • Conduct reviews of data and utilization patterns to assist healthcare organizations improve the overall use of resources, patient safety and quality of care; mitigate risk and support a defensible care practice.
Operational Reviews
  • Conduct operational assessment, audits and utilization management analysis of acute care hospitals and residential facilities for compliance with international standards and best practices.


Before buying new technologies...

The major technology suppliers have comparable products—they provide essentially the same functionality.

If existing new technology seems like the answer to problems with existing systems? If your IT group provides world class systems, then switching to an alternative solution from a comparable supplier will deliver comparable functionality—it will not, in itself, make the difference.

70% of IT projects fail dues to fit with operational context, lack of attention to real (as opposed to perceived) user needs and practices, and assumptions about use of the system and underestimation (and under-funding) of change management needs.

IRM Strategies partners with your teams to support procurement ad project decisions.
— Assess why existing systems are not meeting your needs, analyze the functionality that is already available.
— Is it employed to the fullest extent? Is technology optimised to meet the real needs of your people?
— Define retention plans across all information resources: paper, digital, x-rays, multimedia and Web 2.0 records — yes, your staff are using more convenient, freely available technology and moving corporate data outside of corporate controls. They are trying to meed real and perceived needs, perhaps with inadequate understanding of the risks.
— Align overall strategy and identify actions for cost-effective results. Policy needs to guide practice. Designing an effective governance structure demands an enterprise-wide view. With a strategic roadmap in hand, focused projects can become building blocks to address priority concerns and fit within budget constraints. Overtime, in manageable chunks, strategic objectives are achieved.

Capacity building

IRM Strategies specializes in knowledge resource management: optimizing the relationship between people, information and technology.

We partner with your teams so that knowledge and skills gained remain within your organisation. Lean projects, well structured yet flexible enough to adapt to emerging realities, it's the leading edge, practically applied.

Contact us to learn more.


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