Since 2005, IRM Strategies principals John James O'Brien, MA (LT) CRM and Robert Tornack, RN, MBA have provided consulting and education services from both the International Finance Centre (IFC II) in Hong Kong and the Offices @ CentralWorld, Bangkok. Drawing upon long, multi-disciplinary careers crossing sectors and industries, John and Rob design and deliver transformational processes to enable the accountability and innovation necessary for success in international enterprise. A representative list of projects and engagements is available here.
Relocation to Canada in 2009 brought opportunity to take up management of Garden Oaks Fine Accommodation (GOFA), their residential property leasing and hospitality partnership. John contributes in line with his interest in design and architecture as Design Lead and is expanding hospitality services, while exploring intellectual capital management in the small business and community organization context. Rob oversees operations and trades as General Manager in addition to his continued involvmeent in health systems.
The IRM Strategies brand lives on through John's independent consulting activity including design of models for policy development, organizational transformation, team and individual capacity building. He has served in ARMA Canada's Young Professional Mentor Program.
John has added "MacMentor" education and coaching as a focused support to seniors who have been gifted with, or are otherwise transitioning to the world of Apple computers. This service assists seniors an others whose IT & IM confidence may be shaken and want to learn to use their devices to maintain relationships with remote family and friends, volunteer in their communities, and, in one case, to start a business. This heavily discounted activity is necesarily limited to a small group of clients where there is a mutual "good fit".
As an Adjunct Professor at the University of British Columbia's School of Library, Archives and information Studies, he has designed and taught the graduate level course, "Record Systems in the Digital Environment". He continues to research in this area and is developing content on "Democracy in a Digital Age".